Our Policies
MarkhorBlades — Strength. Precision. Honor.
At MarkhorBlades, we stand by the craftsmanship, integrity, and experience we deliver with every blade.
Below you’ll find our official policies — designed to protect your trust, ensure transparency, and provide a smooth shopping experience.
🔒 Privacy Policy
Your privacy is our top priority.
- We collect only the information necessary to process your order and improve your experience — such as your name, contact details, and shipping address.
- We never sell, rent, or share your personal data with any third parties, except when required to fulfill your order (e.g., courier partners).
- All transactions are processed through secure and encrypted payment gateways.
- If you subscribe to our newsletter or updates, you can unsubscribe anytime.
For any privacy-related inquiries, contact: support@markhorblades.com
🚚 Shipping Policy
We offer reliable, trackable delivery across Pakistan and select international locations.
- Order Processing Time: 1–2 business days after payment confirmation.
- Delivery Time:
- Within Pakistan: 3–5 working days
- International Orders: 7–14 working days (depending on destination)
- Shipping Partner: We work with trusted courier services to ensure safe delivery.
- Tracking: You will receive a tracking ID once your order is dispatched.
Please note: delivery timelines may vary during holidays or due to unforeseen delays (weather, customs, etc.).
💰 Return & Refund Policy
We want you to be 100% satisfied with your purchase.
If you receive a defective or incorrect item, we’ll make it right.
- Returns: Accepted within 7 days of delivery if the product is unused, undamaged, and in original packaging.
- Refunds: Processed within 3–7 working days after inspection. Refunds are issued to your original payment method.
- Non-Returnable Items: Customized or engraved products cannot be returned unless defective.
- Exchange: Allowed only for products of equal or lesser value (subject to stock availability).
To initiate a return, email returns@markhorblades.com with your order number and reason for return.
🗡️ Warranty Policy
Each MarkhorBlades product is tested for durability and craftsmanship.
- All blades come with a 6-month manufacturing warranty against defects in materials or workmanship.
- The warranty does not cover damage caused by misuse, neglect, sharpening errors, or accidents.
- Proof of purchase is required to claim a warranty service.
⚔️ Terms of Use
By using our website and purchasing our products, you agree to:
- Provide accurate and current information during checkout.
- Use our products responsibly and lawfully.
- Not reproduce or distribute our images, designs, or branding without permission.
🧾 Cancellation Policy
Orders can be canceled within 12 hours of placement if they haven’t yet been processed for shipping.
Once shipped, cancellations are not possible.
Contact orders@markhorblades.com for quick assistance.
📞 Contact Us
For any questions about our policies or your order, reach out:
📧 support@markhorblades.com
📦 returns@markhorblades.com
🌐 www.markhorblades.com
📍 Based in Pakistan — Shipping Worldwide
MarkhorBlades — Forged for those who value strength, precision, and honor.
Every blade tells a story. Yours starts here.


