Our customer service team responds Monday to Saturday,
usually within 12–24 hours. During peak seasons, replies may take slightly longer — but we always get back to every customer.

No worries — we will take care of it.
Just share clear photos or a short video of the issue to info@markhorblades.com within 48 hours of delivery.
We will arrange a replacement or refund based on the case.

Yes — most of our knives, swords, and blades are hand-forged by skilled bladesmiths using traditional techniques.
This means every piece is unique in texture, pattern, and finish — especially Damascus steel.

Yes, we offer engraving and customization on selected blades.
Just share your text, design, or logo with our support team, and we’ll confirm design approval and pricing before starting work.